FAQ

Ordering

Are all products available to buy immediately?
No. Some pieces are in stock and ready to ship, others are made to order, and select pieces — typically larger or fully custom items — are enquire-only. You'll see this noted on each product page. For enquire-only pieces, submit an enquiry and our team will follow up with pricing, lead time, and options.

Can I customise a piece (fabric, finish, size)?
Many of our made-to-order and enquire-only pieces can be customised. Reach out via our Contact page with the product and your requirements.

Shipping & Delivery

Do you deliver across Cyprus and abroad?
Yes. Delivery areas, timelines, and costs vary by product and destination — see our Shipping Policy for details, or ask us directly for a specific quote.

How long will my order take?
In-stock pieces ship fastest. Made-to-order and custom pieces take longer — estimated timelines are noted on the product page and confirmed at checkout or by our team.

Returns & Care

What's your returns policy?
See our Refund Policy for full details. Note that made-to-order and custom pieces may have different terms given their bespoke nature.

How do I care for my furniture?
Care instructions vary by material — wood, upholstery, marble, and metal all need different care. Ask us for guidance specific to your piece, or check the product description.

Visiting & Contact

Can I see pieces in person?
Get in touch via our Contact page and we'll help arrange a viewing where possible.

Still have a question?
We're happy to help — reach us through the Contact page.